Introducing the world's first truly integrated risk, complaints and safety platform.
Get the full picture.
One platform. Every incident, complaint, hazard and risk captured once, seen by everyone who needs it.
ERICS is the world's first truly integrated risk management platform, built for the demands of highly regulated industries. Where most systems manage one piece of the puzzle, ERICS brings risk, incidents, complaints, hazards and safety into a single, intelligent system. It democratises risk intelligence, so nothing that matters gets missed, and you can be ahead.
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One record. Every stakeholder.
Most providers capture the same event twice: once for WHS, once for the client, once for the complaint. ERICS captures it once. A single event triggers a single record, triaged and routed to everyone who needs to see it, so nothing falls through the cracks between departments.
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See what’s coming, not just what happened.
A single dataset across every incident and complaint type means real dashboards and real trend analysis, not fragments stitched together after the fact. ERICS shifts you from lagging indicators to leading ones, surfacing the signals that let you act before harm occurs.
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One enterprise platform, with no wrong door.
Whatever comes in, wherever it lands, ERICS triages it and directs it to the right place. No dead ends, no items stuck in the wrong queue, no risk left unseen.
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From lodgement to closure, automatically.
Every case moves through a structured, automated workflow: lodgement, triage, investigation, closure, with built-in SLAs and role-based routing that gets each item in front of the right person, every time.
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All the innovation, in a platform you trust.
ERICS is built entirely on Microsoft Dynamics 365 CE and Power Platform. For organisations already operating in the Microsoft ecosystem, adoption is faster and training is simpler, and for many not-for-profits it’s already part of the existing licence, removing cost barriers before you’ve even begun.
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Built to change, without the price tag.
Categories, fields and classifications can be created and updated as regulation, operations and reporting needs shift, without waiting on a vendor or a development queue. ERICS evolves with you.
